Anna Cunningham

Author: Anna Cunningham

Anna, an Atlanta native, joined the Authority in 2013. She started her journey at the Georgia Dome where she was an integral part of ensuring the Dome went out on top. She has been in the role of Guest Services Manager since April 2017. Her customer service approach is: “Always do more than is required of you.” – Gen. George Patton

Tips for navigating graduation day at the GWCCA campus

It’s caps, gowns, tassels and diplomas time once again as the Georgia World Congress Center Authority (GWCCA) is hosting a slate of local high school graduation ceremonies, kicking off with Tri-Cities High School’s program on Friday (May 18). Congratulations to you and your graduate.  This day is not only for them, but for you as […]

GWCCA’s retooled Guest Services making impact one smile at a time

The Georgia World Congress Center Authority’s (GWCCA) Guest Services team as we see it today began taking shape one year ago.  Prior to April 2017, guest services fell under our public safety department.  To truly elevate our guest experience, there needed to be a focus on the customer while public safety needed to focus on […]

GWCCA's retooled Guest Services making impact one smile at a time

The Georgia World Congress Center Authority’s (GWCCA) Guest Services team as we see it today began taking shape one year ago.  Prior to April 2017, guest services fell under our public safety department.  To truly elevate our guest experience, there needed to be a focus on the customer while public safety needed to focus on […]

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