The Georgia World Congress Center Authority (GWCCA) campus is home to one of the coolest places on earth…especially if you ask a local middle schooler. The Chick-fil-A Junior Achievement Discovery Center, housed in Building C of the Georgia World Congress Center (GWCC), opened in September of 2013, and recently expanded and renovated its space and […]
After years of notoriety, many hospitality ventures have embraced the focus of environmental sustainability. In fact, some are even considered leaders in the movement to combat climate change by engaging stakeholders through education, building certifications, and transparent reporting. With new and unprecedented global volatility and interconnectedness, the marketplace has required a shift to planning for […]
“It’s evolution… eventually the student becomes the teacher.” – Big Sean As another academic year is winding down and graduation season will soon be upon us, the above quote from chart-topping rapper Big Sean rings true, especially in the case of two of the Georgia World Congress Center Authority’s (GWCCA) own, my colleague Tim Trefzer […]
Customer service means delivering on every possible detail at every customer and guest touchpoint. It is anticipating needs, needs that a client or guest may not realize they have. Customer service is about making someone feel good, putting a smile on their face, and leaving them not wanting anything more – it is hospitality in […]
Women’s National Basketball Association (WNBA) president Lisa Borders believes in the adage that health is our greatest wealth. “If you are not healthy, you can’t get anything done, and you can’t help anyone else,” Borders said during the 3rd annual Total Health Forum hosted by Kaiser Permanente and the National Basketball Association (NBA) on Thursday […]
Women’s National Basketball Association (WNBA) president Lisa Borders believes in the adage that health is our greatest wealth. “If you are not healthy, you can’t get anything done, and you can’t help anyone else,” Borders said during the 3rd annual Total Health Forum hosted by Kaiser Permanente and the National Basketball Association (NBA) on Thursday […]