During October 4-8, GWCCA has been celebrating our customer service successes during national Customer Service Week. On this episode, we are joined by Senior Event Manager, Rachel Caldwell to discuss how we deliver customer service currently and what that looks like moving forward.
On this episode of The Authoricast, We take a look back and remember the tragic events of September 11t, 2001 and discuss ways to give back to our community on the 20th anniversary. Our first guest is the Georgia World Congress Center Authorities Emergency Preparedness Manager, Marc Vincent. We discuss his background, his memories of … Read More
On the newest episode of The Authoricast we are joined by GWCCA Director of Business Intelligence, Mark Koeninger to discuss our Strive for Five program and how GWCCA uses real time data from exhibitors, meeting planners, and guests to improve their experience.
President & CEO of the International Association of Venue Managers Brad Mayne joins The Authoricast to discuss the state of the industry, challenges we face moving forwards, and finishes by previewing IAVM VenueConnect which will be hosted at the Georgia World Congress Center beginning August 2nd.
On the newest episode of The Authoricast we discuss the groundbreaking of our new headquarter hotel, Signia by Hilton Atlanta and other campus development happening on Championship Campus with GWCCA Director of Projects and Program Management, Otto Johnson. To view all development happening at GWCCA visit: https://www.gwcca.org/about-the-gwcca/campus-development
On the newest episode of The Authoricast we have a chat with the founder and CEO of Bee Downtown, Leigh-Kathryn Bonner as a part of our earth month content here at GWCCA.. Bee Downtown installs and maintains beehives on corporate campuses including ours, that rebuild healthy honeybee populations while simultaneously powering Employee Engagement Programming and … Read More
GWCCA Executive Director Frank Poe joins The Authoricast to discuss the challenging year that was 2020, how his past experiences during crises help form his leadership style, and the future of the convention industry.
On this episode of The Authoricast we chat with Jeremy Swick from the Chick-Fil-A College Football Hall of Fame to discuss Blood, Sweat, and Tears:A new special exhibit honoring the trailblazers who integrated, impacted, and left a profound legacy on College Football!
On this episode of The Authoricast we chat with Erika Respress from the Bronner Brothers International Beauty Show. Bronner Brothers is oldest black-owned beauty company in the country and hosts the largest multi-cultural beauty show in the United States, which has called GWCC home for the past 25+ years.
On this episode of The Authoricast we discuss lessons learned from the Lil’ Big South Volleyball Tournament with show producers Lauri and Randy Dagastino from Tampa Volleyball events. The tournament was hosted in GWCC Building C on January 16th through the 18th and was the first major event on our campus in 2021.